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NAAS Journal 2026

International Journal Of Engineering, Business And Management(IJEBM)

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  3. Vol-9,Issue-1, January - March 2025
  4. The Role of Knowledge Management Processes in Enhancing Strategic Performance

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The Role of Knowledge Management Processes in Enhancing Strategic Performance

Sakar Fattah Sulayman , Azad Salih Nader , Idrees Sadeq Kanabi , Gazang Jameel Sadiq , Rebaz Jalal Ahmed Nanekeli


International Journal of Engineering, Business And Management(IJEBM), Vol-9,Issue-1, January - March 2025, Pages 11-22 , 10.22161/ijebm.9.1.2

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Article Info: Received: 05 Jan 2025; Received in revised form: 02 Feb 2024; Accepted: 07 Feb 2025; Available online: 11 Feb 2025

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This study explores the role of knowledge management (KM) processes in enhancing strategic performance within private banks in the Erbil-Kurdistan region of Iraq. Using a quantitative research approach, data was collected from 122 employees through structured questionnaires and analyzed using multiple regression and correlation analyses. The findings reveal that KM processes—Knowledge Management Practices, Knowledge Creation, Knowledge Sharing, Knowledge Storage and Retrieval, and addressing Challenges in KM Implementation—significantly influence strategic performance. Among these, Knowledge Storage and Retrieval demonstrated the strongest impact, followed by Knowledge Management Practices and Knowledge Creation. The R-squared value of 82% indicates that KM processes collectively explain a substantial portion of the variance in strategic performance. The study highlights the importance of fostering innovation, collaboration, and efficient knowledge systems to drive organizational success. Recommendations include investing in KM infrastructure, promoting a knowledge-sharing culture, and addressing implementation challenges. This research contributes to the growing body of literature on KM's critical role in achieving strategic objectives and provides practical implications for organizations aiming to enhance performance through effective knowledge management.

Knowledge Management Processes, Strategic Performance, Knowledge Creation, Knowledge Sharing, Knowledge Storage and Retrieval.

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